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The undersigned (herein called the “Member”) hereby applies for participation in the PRE-PAY METERING PROGRAM offered to Members of South Central Arkansas Electric Cooperative, Inc. (hereafter called the “Cooperative”), and agrees with the Cooperative to the following terms and conditions (Initial after each of the following statements):

  1. If the Member changes any of the contact information (i.e., email address, phone number, etc.) provided on this agreement, it is the responsibility of the Member to notify the Cooperative of any such changes immediately. ____
  2. It is the Member’s responsibility to manage their own communication devices. All communication device charges and fees related to the notifications received from the Cooperative are also the responsibility of the Member. ____
  3. The Member understands that he/she will not receive monthly billing statements or Shut Off Notices. Instead, the member will receive notifications via each communication method indicated above. It is advisable the PRE-PAY METERING PROGRAM Member maintain at least one method for notifications to be received. All members wishing to do so will be notified when their PRE-PAY METERING PROGRAM account drops to a default level of $10.00 credit balance. ____
  4. The Member understands that he/she can monitor his/her usage history, daily average rate of energy usage, available credit, balance, etc. via computer and the SmartHub link or via a smartphone and the SmartHub App. ____
  5. The Member shall purchase electric service from the Cooperative in accordance with the present and any future rate schedule of the Cooperative on a PRE-PAY METERING PROGRAM basis for the below referenced account. Prepaid accounts are sometimes being based on estimated amounts (ie: weekends and holidays). All prepaid accounts will be brought to a true and accurate usage amount on a monthly basis. ____
  6. Pursuant the Arkansas Public Service Commission rules, the Member shall pay any connect and/or other applicable fees and charges assigned by the Cooperative as may be required to participate in the PRE-PAY METERING PROGRAM. ____
  7. Any security deposit previously paid by the member to the Cooperative will be applied in full to the Member’s outstanding balance at the commencement of participation in the PRE-PAY METERING PROGRAM, and any credit remaining may be applied to the Member’s PRE-PAY METERING PROGRAM account balance. A minimum credit balance of $20.00 will be required to launch an PRE-PAY METERING PROGRAM account. ____
  8. If a Member’s security deposit, once fully applied, does not cover the outstanding balance owed, including the unbilled usage amount, the remaining amount owed can be initially set up for “payment arrangements”. This initial “delinquent balance” will be paid on a 50/50 basis. The Member will need to factor in 50% of any future payments going toward this delinquent amount. ____
  9. The Cooperative is not a banking institution. Under no circumstances will a refund be issued for a credit balance on a PRE-PAY METERING PROGRAM account while in the PRE-PAY METERING PROGRAM. ____
  10. The Member shall be responsible to regularly monitor the balance on the PRE-PAY METERING PROGRAM account and understands that electric service will be subject to disconnection without any notification from the Cooperative to the Member once the balance of the account reaches zero ($0.00). ____
  11. Any return payment fees (NSFs) and/or other applicable charges (for meter tampering, etc.) must be paid in full prior to reconnection and before any amounts are applied to the non-fee balance of the PRE-PAY METERING PROGRAM account. ____
  12. PRE-PAY METERING PROGRAM accounts shall not be eligible for “Extensions” with the Cooperative and energy assistance shall not be applied in full until actually received as payment on the member’s PRE-PAY METERING PROGRAM account. ____
  13. If a Member requests to disconnect service, the member shall be refunded any credit balance on the PREPAY METERING PROGRAM account following final billing when the account is brought up to date with accurate usage amounts ____
  14. If a PRE-PAY METERING PROGRAM account is disconnected for non-Payment then the service will be reconnected only after funds have been received. ____
  15. If a PRE-PAY METERING PROGRAM account is disconnected for non-payment for more than 7 business days the PRE-PAY METERING PROGRAM account will be closed and made inactive. This helps the Member by limiting the number of days of prorated Service Availability charged to the PRE-PAY METERING PROGRAM Member. ____
  16. The Cooperative shall be held harmless from any damages due to loss of energy services, or during the reconnection of service, as a result of the member’s participating in the PRE-PAY METERING PROGRAM. When a Member pays to reconnect service the Member assumes all responsibility for the safe condition of his/her home upon self-activated reconnection. ____
  17. I understand that my payment options include: 1 ) by mail once received in the office, 2) in person at the Cooperative’s offices during business hours, 3) by computer and SmartHub link using a credit/ debit card or e-check on South Central Arkansas Electric Cooperative, Inc. website at scaec.com, 4) by smartphone and SmartHub app using a credit/debit card or e-check, or 5) by phone using a credit/debit card or e-check by calling our toll free phone number 800.814.2931. A Convenience Fee of $4.00 will be charged for each transaction. ____
  18. South Central Arkansas Electric Cooperative, Inc. reserves the right to modify the service rules and regulations, pursuant the Arkansas Public Service Commission, at any time without prior notification of the Member. ____
  19. The Cooperative reserves the right to remove any member from PRE-PAY METERING PROGRAM at any time, without consent or notification. ____