Both platforms are part of South Central Arkansas Electric’s online account management system for members.
The website has additional functionality that allows members to manage notifications, update their stored payment methods, and change their personal information.
Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages.
The free, secure mobile app is available to download and install on mobile devices and tablets.
Yes. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet.
Mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.
You can find your account number on a printed bill statement mailed to your residence or business. If you have previously received emails from South Central Arkansas Electric about your monthly bill being ready to pay online, your account number is provided in that email. You can also call South Central Arkansas Electric at (870) 246-6701 for assistance.
Or
Your new account number will be listed at the top right of your latest bill.
Note: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number.
Members can sign up for SmartHub via the login page. To create a new online account, click “New User? Sign up to access our Self Service site” on the login page for SmartHub.
Residential members will need to have their account number on hand before starting this process.
After clicking on the “New User” button, type your billing account number, last name or business and email address in the requested fields.
Follow the steps to set up your online account.
To register, click here and enter your new account number, the name on the account and an email address. You will receive an email with a secure login link that you can use to log in. Once you log in to SmartHub with this secure link, you will be prompted to set your password.
If your secure link does not work please try to register again. You will receive another secure link, and you can try again. Check your junk mail if you don’t see the registration email.
Visit the Apple App Store or Google Play on your phone or tablet and search for “SmartHub.” Select our free and secure app to begin the download process.
If you have already registered via the web portal, you will be able to log into the app immediately. If you haven’t registered yet, follow the instructions below.
Members can sign up for SmartHub via the login page. To create a new online account, click “New User? Sign up to access our Self Service site” on the login page for SmartHub.
Residential members will need to have their account number on hand before starting this process.
After clicking on the “New User” button, type your billing account number, last name or business and email address in the requested fields.
Follow the steps to set up your online account.
To register, click here and enter your new account number, the name on the account and an email address. You will receive an email with a secure link that you can use to log in. Once you log in to SmartHub with this secure link, you will be prompted to set your password.
If your secure link does not work please try to register again. You will receive another secure link, and you can try again. Check your junk mail if you don’t see the registration email.
No. It is provided as an option for your convenience. If you do not sign up for paperless billing in SmartHub, you will continue to receive a monthly bill in your mail.
You can choose to participate in paperless billing, which sends bill statements to the email address on your account. Members who participate in paperless billing do not receive a copy of their bill in the mail.
Here’s how to change your preference to participate in paperless billing:
On the website:
Click on My Profile
Click on Update My Paperless Settings.
You can then choose your preference by selecting On or Off for paperless billing
On the app:
Select Settings
Select Paperless Bill Settings
Then, you can select On or Off for paperless billing
Want information on paperless billing, outage alerts and usage updates straight to your email or through SMS? Use SmartHub to manage your notifications preferences.
Log in to your SmartHub account
Click on “Notifications”
Click Manage Contacts to add or change email address and phone numbers
Add email address or phone number
Enter verification code to activate
Click on Manage Notifications to update/change SMS and email alerts
*If you sign up for text message notifications, you will still receive a paper copy of your bill. If you wish to not receive a paper bill, make sure to sign up for paperless billing with a valid email address.
Once you have your text and/or email addresses set up, do the following:
Auto Pay is a convenient option to pay your bill each month.
Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. By enrolling in Auto Pay, you authorize South Central Arkansas Electric to withdraw funds from your selected account to pay your monthly bill on the due date.
No, you are not required to sign up for it. We offer it for your convenience only. If you prefer to mail your payment or schedule it through your bank, please do so.
If you mail payments: Please use the new bill stub included on your most recent bill and mail to:
PO Box 476
Arkadelphia, AR 71923
If you schedule payments through your bank: Please use the new account number and South Central Arkansas Electric payment address listed on your most recent bill. For other payment options, visit our Payment Options page.
SmartHub Account Login 
